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The total success of the restaurant is the responsibility of the general manager.
A General Manager at Wings:
- Is responsible for the entire restaurant
- Is responsible for the growth of the business
- Ensures guest satisfaction and manages guest complaints to resolution
- Is responsible for overall quality assurance & cleanliness
- Is responsible for compliance with all company standards and health
codes
- Trains, develops, and coaches managers
- Builds a strong restaurant team
- Recognizes & rewards positivity
- Manages the business’ financial performance
- Grows the business by participating in local area events
- Knowledge of local store marketing techniques
- Ensures that the performance management system is in place to include
performance appraisals for all managers
- Is responsible for the operational and human resources duties
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